Governance Works respects your privacy and collects as little information as possible. This policy explains what is collected, where it goes, and what you can do about it.
Last Update: August 2026
Almost nothing. This website does not store enquiry forms, booking details or downloaded documents. Forms are hosted by Zoho and submit directly to Zoho systems. Documents are delivered as private links that expire after seven days.
That is a deliberate design decision. A consultancy advising on privacy and AI governance should keep its own data footprint small.
When you submit an enquiry, request a resource or book a meeting, the following may be collected: your name, work email address, organisation, role, and whatever you tell me in the message or booking notes. Where you request a document, a record of which document is kept.This is used to respond to your enquiry, to deliver what you asked for, and to send occasional related material where you have agreed to that. It is not sold, and it is not shared with third parties for their own marketing.
Enquiry, booking and resource-request information is stored in Zoho, in Zoho’s Australian data centre region. This is specified in the contract with Zoho, not assumed. Documents are stored in Zoho WorkDrive and/or CRM and shared by expiring link.Zoho acts as a processor of this information on behalf of Governance Works.
Consent is given by ticking the box on the form. It is not pre-ticked, and the form will not submit without it.You can withdraw consent at any time by using the unsubscribe link in any email, or by emailing paul@governanceworks.com.au. Withdrawing consent stops further contact. It does not delete a record of an enquiry you have already made, unless you ask for that separately.
This website uses two tools to understand how it is used and to offer live chat. Both are Zoho products, and both may set cookies in your browser.
Zoho PageSense records how pages are used: which pages are visited, how far people scroll, and where they click. It is used to improve the site.
Zoho SalesIQ provides the chat window. If you start a conversation, what you type is recorded alongside your enquiry.
No third-party advertising networks are used on this site. More detail on cookies can be found here.
You can block cookies in your browser settings, and the site works without them.
Enquiry and contact records are kept for seven years after the end of engagement, or longer only where there is a legal requirement. Marketing consent records are kept while consent stands, and afterwards as evidence that it was given.
If you ask to be deleted, marketing contact stops immediately. Records held under the seven year obligation cannot be deleted before that period ends.
A record of removing consent consisting of name, contact methods and the dates for giving/retraction of consent will be maintained while required to show evidence of consent.
Sometimes it will be necessary to share data with partners for the purpose of performing the services requested. Data will only be shared with partners after receiving your consent and will become subject to the privacy policy of the relevant partner. You may decline to have your data passed on to a partner, but this may affect the ability of Governance Works or the Partner to deliver services requested.
You can ask what information is held about you, ask for it to be corrected, or ask for it to be deleted. Email paul@governanceworks.com.au and you will get a response within a reasonable period. Deletion is subject to the retention obligation described above.If you are not satisfied with how a privacy matter has been handled, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Governance Works does not use automated decision-making that significantly affects individuals.
This policy may be updated. The date at the top shows when it last changed.
Paul Berryman
Governance Works